Call Mental Health Matters on their contact number 0191 516 3500 to discuss how the charity can provide support regarding a mental illness, to ask for the location of your nearest service centre or for directions to their Sunderland office.


Mental Health Matters Number – 0191 516 3500

Mental Health Matters (MHM) is a charity located in the North East and was established by families looking to aiming to provide for support for their loved ones with mental health issues. Now, MHM is a national organisation that supports over 15000 people per month with mental health needs, regardless of their UK location. You should therefore call the Mental Health Matters contact number 0191 516 3500 if you are concerned about the wellbeing of yourself or someone you know and think that the charity can provide the appropriate support. Crucially, a charity advisor will be able to detail the location of your nearest MHM service centre but houses its largest support units in Sunderland, Warrington and Bristol. The charity can also provides housing services, whether in 24-hour residential centres or when supporting people in their own home. Moreover, Mental Health Matters provides support regarding employment and you should call their enquiries number 0191 516 3500 if you think you have been unfairly dismissed from work on account of a mental illness or if you require assistance looking for a job with a pre-existing condition.

Alternatively, you can call the appropriate helpline number listed in the table below for immediate counselling and telephone support. A Mental Health Matters support worker can assist callers who are feeling low, anxious or are in extreme emotional distress. You can also rely on the charity if you are caring for another person and are finding it difficult to cope.


Cost of Calling MHM

The Mental Health Matters general enquiries number is prefixed with ’01’ meaning that callers will be charged the same standard per-minute rate as any other local call made from a UK mobile or landline telephone. However, the charity’s support lines are all freephone contact numbers, ensuring that they will be entirely free to call regardless of the phone you are using.


Mental Health Matters Phone Numbers

Mental Health Matters Department UK Contact Number
General Enquiries 0191 516 3500
Coventry & Warwickshire Helpline 0800 616 171
Gateshead Supportline 0800 085 1718
Kent & Medway Supportline 0800 107 0160
Plymouth Supportline 0300 323 0101


Write to the Charity

If you would prefer to write to the charity rather than speak over the phone then you can make your enquiry via email or send a letter to the Mental Health Matters Sunderland office at the following postal address: Avalon House, St. Catherine’s Court, Sunderland Enterprise Park, Sunderland, Tyne & Wear, SR5 3XJ, United Kingdom.