Contact the Samaritans on the charity’s freephone 24-hour contact number 116 123 for advice regarding your emotional distress or mental health issue before discussing the medical support available.


About the Samaritans

Samaritans is a registered charity that aims to provide emotional support throughout a telephone helpline to anyone in emotional distress or who is at risk of suicide in the United Kingdom. Samaritans was the UK’s first 24-hour telephone helpline but the organisation also offers a drop-in service for face-to-face discussions and provides outreach services at festivals and other outdoor events.


Freephone Support – 116 123

Call the Samaritans on their freephone contact telephone number 116 123 to ask more about what the charity does or to discuss how they can help you. For instance, callers can get in touch for free confidential support regarding emotional distress or if they are suffering from mental health issues and do not have the adequate medical assistance. Although you do not need to be suicidal to contact the 24-hour line, it is advised to get in touch with a Samaritan volunteer immediately if you are having any thoughts about ending your life. The Samaritans can help callers to understand any number of problems better, to detail the medical support available or just be there to listen. You can also ask for the address and contact details of your nearest Samaritans drop in centre if you would prefer to speak to a volunteer from the charity in person. Callers can also get in touch if they’re worried about a friend or relative who isn’t seeking treatment but may require medical intervention.


Call Costs and Contact Hours

The Samaritans provides a freephone contact number meaning that you can get in touch completely free of charge from both UK mobiles and landline telephones. Furthermore, the Samaritans helpline is available around the clock, open 24 hours a day, 365 days a year.


Samaritan Contact Numbers

Samaritans Helpline UK Contact Number Opening Hours
Freephone Support Service 116 123 24 hours a day, 7 days a week
Samaritans Central Office 020 8394 8300 9am-5pm Monday to Friday
Supporter Enquiries 03709 00 00 32 9am-5pm Monday to Friday


Other Ways to Contact the Samaritans


Write to the Charity

If you would feel more comfortable seining a letter detailing an account of your mental distress or suicidal thoughts then you should write to the Samaritans on their discreet postal address: Freepost RSRB-KKBY-CYJK, PO Box 9090, STIRLING, FK8 2SA, United Kingdom.


Find your Local Branch

You can also find the address of your nearest Samaritans branch when detailing your post code on the charity’s Online Store Locator.


Samaritans Email Support

You may also be interested in advice and support via email and can get in touch with a Samaritans charity volunteer on the following address: