You can contact SANE by calling the number of their mental health helpline 0300 304 7000 so that you can receive confidential over-the-phone emotional support from a trained charity representative.


SANEline – 0300 304 7000

You can call the SANEline, a local rate telephone number 0300 304 7000 to contact a mental health specialist for confidential emotional support. For instance, you can call this number if you have taken the step to receive support for depression, self-harm or if you are having suicidal thoughts. However, the support service can provide help and information for anyone affected by a mental illness including families, friends and carers. Along with providing over-the-phone emotional support, a member of SANE staff can suggest further options to help address your individual circumstances. For instance, a representative can both direct callers to their nearest healthcare professional, or suggest ways to feel part of the wider SANE community such as in groups that are aimed to tackle the stigma of mental illness.


Cost of Calling SANEline

As the SANEline uses a contact number that starts with an 03 area code, it will cost the same per-minute rate as any local call made from a UK landline or mobile phone. However, the mental health support service may be free to contact if your landline deal includes free calls to local rate numbers or if your mobile tariff has inclusive free minutes. Furthermore, callers should be aware that the SANEline has the specific opening hours of 4.30pm–10.30pm Monday to Sunday, with lines unavailable throughout the morning.


SANE Donations – 020 3805 1790

Phone SANE on their donations enquiries contact number 020 3805 1790 to ask how to take part in a fundraising event or to give regularly by setting up a direct debit to support the charity. Alternatively, callers can use this number to make a single donation to support a specific SANE campaign. For instance, you may wish to offer support for the black dog campaign or even ask how to get involved with the ‘Send a Text, Save a Life’ project.


Write to SANE

If you are more comfortable discussing your mental health difficulties in writing then you also have the option of sending your correspondence to the London office of the SANE charity before receiving the appropriate response:

SANE Services,
St. Mark’s Studios,
14 Chillingworth Road,
N7 8QJ
United Kingdom.